Exploration
Process and needs exploration
Map the current work process, roles involved and desired result.
From exploration to shared development.
- Define
- Learn
- Evaluate
Define the question, establish the organisational context needed and test under agreed conditions. Evaluate the results and enrich the building block and profile. Wider availability is a subsequent decision, not an automatic outcome.
Possible routes
Choose the route that fits your question.
A process exploration sharpens the question, a pilot tests one module and a knowledge route makes experience useful for future challenges.
Pilot
Defined practical trial
Test one module with a concrete case, representative users and review points.
Knowledge
Unlock knowledge and experience
Explore which lessons, formats or project information can be made reusable.
Pilot process
From pilot question to an explicit go, adapt or stop decision.
Every step produces something tangible: a defined scope, pilot plan, configured case, user findings and an evaluation.
- 01
Intake
Describe the problem, users, desired outcome and executive context.
- 02
Pilot plan
Record the scope, roles, data, controls, planning and evaluation criteria.
- 03
Configuration
Prepare the case, access, guidance and human review steps.
- 04
Trial
Work with the application and collect structured findings.
- 05
Evaluation
Assess results and risks; your organisation decides whether to stop, adapt or continue.
What to expect from a pilot
A pilot is a learning route, not a proven implementation in advance. Openness about assumptions and limitations is part of the approach.
A clearly defined case
A specific application with recognisable users and a limited data set.
Named points of contact
Contacts for content, technology, data and decision-making.
Human oversight
Professionals review input and output; no automated decision-making takes place.
An honest evaluation
Limitations, errors and unintended effects are recorded too.
Frequently asked questions
Before starting a pilot
Is participation non-binding?
An initial meeting is non-binding. A pilot only starts after approval of a proposal covering scope, effort, cost, conditions and responsibilities.
Which data is used?
Only data needed for the agreed case. The exact data set, access and retention period are recorded before the start.
Is a pilot the same as production use?
No. A pilot is defined and aimed at learning and evaluation. Production use requires a separate decision and suitable operational arrangements.
What happens to the findings?
Participants receive an evaluation. Publication or reuse of an organisation name, quotation or result only takes place after explicit agreement.
Can several municipalities collaborate?
Yes, when the purpose, roles and data arrangements are clear for all parties. Feasibility is assessed for each route.